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Part 2: The New Leadership Challenge - How to Stay Compassionate When You’re the Punching Bag
De-escalation, Boundaries, and Leadership on the Front Lines When the Frustration Isn’t Really About You After weeks of receiving...

Ariana Friedlander
May 293 min read
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Part 1: The New Leadership Challenge - When the Wrong Inbox Gets the Right Lesson
What a Case of Mistaken Identity Revealed About Communication in Crisis At the start of this year, I found myself dealing with a very...

Ariana Friedlander
May 222 min read
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The way we respond changes everything
A few months after I hired our new Executive Director, she called me, her tone somber. "I made a mistake," she admitted as she proceeded...

Ariana Friedlander
Jul 19, 20233 min read
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4 reasons to avoid transformational conversations
Whenever I describe what I do to people - facilitating conversations using the neuroscience of conversation that get people talking like...

Ariana Friedlander
May 10, 20234 min read
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Permission to hit the pause button
I was recently on a Groove (virtual co-working session) with a colleague who was navigating a stressful situation. “I got sucked into the...

Ariana Friedlander
Feb 15, 20233 min read
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4 Winning ways to evaluate a potential co-creating partner
If you’re well networked, It’s easy to find people that will contribute ideas to develop a strategy. There's nothing us big picture...

Ariana Friedlander
Apr 27, 20216 min read
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