As I look back on the last 10+ years in business, I can say with certainty - it has not gone at all as I planned. Some days that simple...

I had a client, Trixy, who was opening a cheese shop. As part of her customer discovery process, Trixy stood outside of World Market and...

"I'm just so disappointed. This project has turned out nothing like I envisioned it to be." As the leader relayed his feelings, the...

"This changes everything," my client relayed to me as he finished describing what he had just learned at a conference. "That's awesome....

“Of course, we want people to mute unless speaking.” I said presumptuously while preparing for a virtual retreat I facilitated earlier...

My creative process looks remarkably different when I'm making greeting cards than when I co-create. When I make greeting cards I work by...

As Marie sat in yet another interview she froze again. Her inner critic was admonishing her for not knowing the answers to the questions....

I recently served on a team tasked with guiding our co-housing community through the process of choosing paint colors for the outside of...

In the last fourteen months, most of us have had to scrap the plans we made and refocus our efforts to meet current needs. When that...

One of the benefits of rebounding from a major illness is the self-knowledge that you can do it. That's a critical piece of your story...

If you’re well networked, It’s easy to find people that will contribute ideas to develop a strategy. There's nothing us big picture...

A few years back, a client was experiencing a lot of conflict within their department. Individual frustrations became exacerbated every...

We’ve all been there, attended a much-anticipated workshop at a conference only to leave feeling disappointed by the experience. Granted,...

Prefer to watch the video? Scroll to the bottom! It was mid-morning and I was bustling around the house while my toddler ambled about...

Prefer to watch a video? Scroll to the bottom! A year ago stores were selling out of toilet paper and hand sanitizer. There was a frenzy...

I was recently working with a client that was frustrated because they felt stuck in a loop. There was this difficult to solve problem,...

About two years after starting my business, I worked with productivity coach Jason Womack. One of the prompts from his book, "Your Best...

Lynn was still new to the company when she participated in a team meeting that made her feel so awkward and uncomfortable she was about...

How do we have productive, strategic conversations when we cannot retreat in-person? That was the question my client and I were...

I distinctly remember the first time I lost a tooth. I was in kindergarten and it fell out on the playground. I was sent to the nurse's...