Hi there,   It's that time of year - tea season! And we're brewing some exciting new things that'll be ready to share soon!!   So, keep your eyes out - especially on November 6th for what's next.   In the meantime, I'd love to hear what you've got going on? Send me an email, tell me what you're excited for this fall (and if you're not particularly excited right now, that's fine too, I welcome you just as you are because I'm all for keepin' it real).   Be well, Ariana Friedlan

When “Rude” Becomes Grounds for Punishment In my work with Parks and Recreation departments, I’ve seen a pattern emerge among staff at community centers. A patron might be curt, condescending, or simply unfriendly, and the immediate request from staff is: “Can we ban them? They were rude.” It’s understandable. No one enjoys being spoken to disrespectfully. Rudeness stings. But here’s the problem: there’s no policy against being rude. Unless a patron is blatantly harassing som

Challenging the Assumptions We Make About “Being Ourselves” The other day, during a listening training I was leading, a participant...

TL;DR - Entrepreneurship's an emotionally whack journey. Our website's been refreshed . We have a new program - Giving Feedback with CARE...