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Feedback that gets heard & improves performance.

Master Giving Feedback with CARE

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Imagine looking forward to feedback conversations

You care deeply about your team and your mission—but when it comes to giving feedback, it’s easy to feel stuck.

 

You want to be kind and clear. Supportive and honest. You’re doing your best to address performance concerns without damaging morale. But despite your efforts, it still feels like walking a tightrope.

 

Whether your staff reacts defensively, shuts down, or you avoid the conversation altogether, you're not alone. Giving feedback is hard.

This training is for you if...

  • You hesitate to give constructive feedback because you don’t want to make things worse

  • Your conversations get derailed by emotional reactions or avoidance

  • You’re tired of tiptoeing—and ready for a better way

Giving feedback doesn't have to feel like a confrontation

What if you could:

  • Say what needs to be said—without losing connection

  • Support your team’s growth and hold clear expectations

  • Respond skillfully when emotions run high

  • Feel more confident, not more cautious

 

You can. And that’s exactly what this training will help you do.

Young Businesswomen
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This training changed the way I give feedback. I used to just want to get it over with—but the CARE framework helped me approach feedback conversations more intentionally. I tried it during an annual review and was amazed: my employee actually brought up the same concerns I planned to raise, and we worked together on solutions. The conversation felt smoother, more collaborative, and way less stressful.”  

- C.F. Non-Profit Manager

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Giving Feedback with CARE: A Trauma-Informed Approach

In this practical, interactive training, you’ll learn how to give feedback in a way that promotes growth, accountability, and psychological safety using our neuroscience-backed CARE Framework.

By the end of this training, you will

  • Gain tools to prepare for and navigate real-life scenarios with confidence

  • Walk away with a customizable, compassionate approach you can use immediately

  • Understand how trauma and stress responses impact feedback conversations

  • Practice using questions and scripts that reduce defensiveness and build ownership

Image by Markus Spiske

Who is this for

Supervisors, managers, and team leads in mission-driven settings - especially those who value humanity, equity, and emotional intelligence in leadership.

 

Whether you supervise one person or a whole department, this training will help you lead feedback conversations with greater clarity and care.

FAQ's

  • How long is this training program? 

The workshop is 90 min long. 

  • What if I want to go deeper into this material?

We offer advanced sessions for participants who want to deepen their skills.

  • Is this training online or in-person? 

The training is primarily offered online. If you'd like to host a private, in-person training reach out to us.

  • Will there be a recording of the training available? 

At this time, no. We do not provide recordings of the trainings in order to honor people's privacy. If you want to host a private training, we are happy to incorporate a recording into the scope of work.

  • Can anyone join? 

We offer this training to the public and anyone who wants to participate may sign up. 

  • What if I want this training for my entire team? 

Great, we are happy to support your team. We schedule private trainings that are in-person or virtual.

  • Can I signup more than one person? 

Absolutely, the only limit to how many people you sign up is the number of seats available.

  • Is this training interactive? 

Yes, we believe that interaction is an essential part of the learning process. Participants engage in the training throughout the session, including small breakout discussions to explore personal application. Time with peers is highly valued as it helps participants feel less alone, support each other and gain valuable insights.

Ready to give feedback that builds people up?

Let’s transform feedback from a source of stress into a tool for connection and change.

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Trauma-Informed Assertiveness Training
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