I had just picked my friend's toddler up from pre-school. We were driving back to her house, listening to music, talking about what we...

One of the biggest challenges leaders face today is balancing emotional intelligence with the need to get things done.   I recently spoke with a leader who shared a frustration I’ve heard more and more lately— emerging managers are spending so much time helping their teams process emotions that productivity is suffering . And it’s leaving them exhausted.   They want to be supportive. They want to create a psychologically safe workplace. But when every conversation turns into