I’ve seen this time and time again—whether it’s working with librarians, coaching leaders, or even parenting my own daughter: who  the...

"I tried being truthful about what was on my mind and it blew up in my face." That's what a client recently said to me as we were...

Thriving in a Complex World Requires More Than Smarts—It Requires Humanity Complexity Is the New Constant We are living in one of the...

De-escalation, Boundaries, and Leadership on the Front Lines When the Frustration Isn’t Really About You After weeks of receiving...

What a Case of Mistaken Identity Revealed About Communication in Crisis At the start of this year, I found myself dealing with a very...

One of the things I love most (and yes, sometimes groan about) in my work as a leadership coach and facilitator is how quickly the root...

Let’s face it—conflict at work is uncomfortable. Whether it’s a simmering tension in a team meeting or a full-blown misunderstanding...

My daughter has a friend who consistently illustrates just how hard it can be to hold a boundary.  Recently, she told me about a...

My 8 month old kitten has been significantly bigger than my 5 year old cat for the majority of the time we've had her. Despite that, the...

The other day, I witnessed an unsettling scene - an older child physically assaulted another, while a third stood nearby. Later, when...

It was the second night in a row I woke up at 2am unable to fall back asleep. I was ruminating about a situation. Playing a movie in my...

Climbing the pole for the high ropes course, my palms were sweaty. I paused a few rungs up, took some deep breaths to steady my nerves...