We all struggle with strong reactions that hinder progress - as parents, leaders, partners and friends. Over the years, I’ve found three simple practices that help leaders (and parents, and partners) manage their internal reactions.

I’ve seen this time and time again—whether it’s working with librarians, coaching leaders, or even parenting my own daughter: who  the feedback comes from can be just as important as how  it’s delivered. Me playing piano at 3 years old. Take, for example, when I first led the assertiveness training for library staff. The manager wanted their team to set clearer boundaries with patrons and with each other. They wanted to avoid burnout or tense situations escalating. And while

Thriving in a Complex World Requires More Than Smarts—It Requires Humanity Complexity Is the New Constant We are living in one of the...

Recently, I found myself observing a familiar scene—parents and children navigating big emotions in the wild. And in witnessing this...

Let’s face it—conflict at work is uncomfortable. Whether it’s a simmering tension in a team meeting or a full-blown misunderstanding...

My 8 month old kitten has been significantly bigger than my 5 year old cat for the majority of the time we've had her. Despite that, the...